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Terms and ConditionsCopyrightAll the images, graphics, design, text, source code, software and other content on this website are owned or controlled by Rainbow Scarves and their content and technology providers. All rights are reserved and unauthorised copying of all or part of the website is strictly prohibited. Sales No contract will exist for the sale of any product until we accept your order and confirm that the product has been despatched. The contract will be deemed to have been concluded in the United Kingdom and interpreted and enforced in accordance with English law. Purchasers must make sure that the goods they order are suitable for the intended purpose. If in doubt, please contact us before ordering. Delivery Policy If the goods are in stock at Rainbow Scarves, we aim to despatch them for next day delivery. Otherwise delivery is normally from 3 to 10 working days, unless we specify a longer period at the time of placing the order. Please make sure you sign for the goods as unexamined. You must inform us within two working days if the goods are lost or damaged in transit so that we can make a prompt claim against the delivery company and correct the problem. You agree that proof of delivery supplied by our delivery company is sufficient evidence to establish that goods have been received. Refund Policy Under the United Kingdom's Consumer Protection (Distance Selling) Regulations 2000, you have the right to cancel the contract for the purchase of any item within seven working days of delivery. If the goods are defective or were sent to you in error, we’ll refund the full purchase price, including delivery, and reimburse you for the cost of returning the goods. If you don’t like what you’ve bought, we’ll offer a refund up to one month from the date of purchase. In these circumstances, we’ll refund the purchase price, but not the costs of delivery and return. Returned goods must be in their original condition. Before returning any item, please contact us to discuss your rights and responsibilities. Goods to be returned must be securely packaged. Care for your scarves Please follow any advice sent with your order to ensure your scarf stays in pristine condition. We can take no responsibility for any damage or colour loss caused by incorrect washing procedures. Privacy Policy Rainbow Scarves are committed to safeguarding the privacy of our customers while providing the highest possible quality of service. We will only use the information that we collect about you lawfully, in accordance with the Data Protection Act 1998. Any information collected is only used by us and we never make it available to other companies. We don’t store any financial information about customers, (including credit and debit card information). These terms and conditions don’t affect your statutory rights. Back to previous page |
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Website Design: McKenzie Media